Refund and Return Policy for The Broadway Buddy

At The Broadway Buddy, we are committed to ensuring your satisfaction with our product. Please read our refund and return policy carefully to understand your options in case you are unsatisfied with your purchase.

Refund Policy

1. 30-Day Money-Back Guarantee
   If you are not completely satisfied with your Broadway Buddy, you may request a refund within 30 days of receiving your order.
   • Refunds will be issued to the original form of payment.
   • To qualify, the item must be unused, in its original packaging, and in resalable condition.
2. Defective or Damaged Items
   If your Broadway Buddy arrives damaged or defective, please contact us within 14 days of delivery. We will happily replace the item or issue a full refund, including shipping costs.

Return Policy

1. Eligibility
   Returns are accepted within 30 days of purchase for items that are:
   • Unused and undamaged.
   • In their original packaging.

 

Return Process

• Contact our customer service team at [insert email address] to initiate a return.
• Include your order number, proof of purchase, and reason for the return.
• Once approved, you will receive a return shipping address and instructions.

Shipping Costs

• The customer is responsible for return shipping costs, except in cases of defective or damaged items.
• We recommend using a trackable shipping method for your return.

Contact Us

If you have any questions or need assistance with your return or refund, please reach out to us at hello@thebroadwaybuddy.com

We appreciate your support and hope you enjoy your Broadway Buddy!